Privacy Policy

AM Chimneys Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, email, communications, and other personal details relevant to providing our services); comments, feedback, product reviews, recommendations, and personal profile.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we store, use, share and disclose our site visitors’ personal information?

Our company websites are hosted with WordPress. Wordpress provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through WordPress data storage, databases and the general WordPress applications. They store your data on secure servers behind a firewall.
Your data may also be shared and/or stored at the company’s registered address and that of independent contractors that provide services to the company.

How do we communicate with our site visitors and customers?

We may contact you to notify you regarding your account or booking, to troubleshoot problems with your account or booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, social media platforms and postal mail.

How can our site visitors and customers withdraw their consent?

If you don’t want us to process your data anymore, please contact us at michelle@amchimneys.com or send us mail to: AM Chimneys, 14 Trafalgar Drive, Brooklands, Milton Keynes, MK10 7ER.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at michelle@amchimneys.com or send us mail to: AM Chimneys, 14 Trafalgar Drive, Brooklands, Milton Keynes, MK10 7ER.